Terms And Conditions

Terms and Conditions

Last Updated: 20 August 2026

Welcome to the website of Bin Bay Metal Industries (S.P.S-L.L.C) (“Bin Bay”, “BINBAY”, “we”, “us”, or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the BINBAY website, including binbayuae.com, its webpages, product information, downloadable resources, enquiry forms and related online services (collectively, the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. About BINBAY

Bin Bay Metal Industries (S.P.S-L.L.C) is a UAE-based manufacturer and supplier of stainless-steel products, drainage systems, access covers and custom-fabricated stainless-steel solutions.

Business Address:
P.O. Box 22204
Jurf 3, Al Bahya
Ajman, United Arab Emirates

Email: info@binbayuae.com
Phone: +971 50 20 24 119

2. Website Purpose

The Website provides information about BINBAY, its products, manufacturing capabilities, projects, certifications, technical resources and related services.

The Website also allows visitors to:

• Browse product information;
• Submit enquiries;
• Request quotations;
• Request catalogues and technical resources;
• Contact BINBAY regarding products or projects; and
• Access company and certification information.

The Website is primarily intended to provide product and company information and facilitate business enquiries.

3. Product Information

BINBAY makes reasonable efforts to ensure that product descriptions, specifications, dimensions, images, technical information and other information published on the Website are accurate and current.

However:

• Product information may be updated from time to time;
• Product images may be illustrative;
• Colours, finishes and appearance may vary from images shown online;
• Dimensions, materials, specifications and configurations may change;
• Certain products may be manufactured to order; and
• Custom products may differ according to approved drawings and specifications.

The Website currently presents a range of stainless-steel products including manhole covers, floor drains, trench drains and gratings, channel gratings, shower drains, clean-out drains, access panels, floor access covers, roof access hatch covers, rainwater outlets, interceptors, garbage trolleys and custom-made products.

4. Quotations and Enquiries

Submitting an enquiry or quotation request through the Website does not constitute acceptance of an order or create a binding contract between you and BINBAY.

Any quotation provided by BINBAY will be subject to the specific terms stated in that quotation.

A binding order will arise only when the relevant commercial terms, specifications, pricing, delivery requirements and other applicable conditions have been agreed and formally accepted by BINBAY and the customer.

5. Custom-Made Products

BINBAY may manufacture products according to customer drawings, specifications, dimensions or other technical requirements.

For custom-made products:

• The customer is responsible for providing accurate requirements and information;
• Drawings and specifications may require review and approval before production;
• Production may begin only after the required approvals and commercial conditions have been completed;
• Changes requested after approval may affect price, production time and delivery;
• Custom products may not be cancellable or returnable once production has commenced, subject to applicable law and the agreed contract; and
• Final manufacturing specifications will be governed by the approved drawings, specifications and commercial documentation.

Where there is a conflict between information displayed on the Website and an approved quotation, drawing, purchase order or written agreement, the applicable contractual document shall prevail.

6. Pricing

Unless expressly stated otherwise, prices displayed or referenced on the Website should not be treated as a final binding quotation.

Actual pricing may depend on factors including:

• Product specification;
• Material grade;
• Dimensions;
• Finish;
• Quantity;
• Customisation;
• Manufacturing requirements;
• Packaging;
• Delivery location;
• Installation requirements;
• Taxes, duties and other applicable charges; and
• Other project-specific requirements.

Final pricing will be confirmed in the applicable quotation or commercial agreement.

7. Availability and Delivery

Product availability, production schedules and delivery periods may vary depending on product type, quantity, customisation, material availability, production requirements and delivery location.

Any delivery date communicated by BINBAY is subject to the terms of the applicable quotation or order.

BINBAY will make reasonable efforts to meet agreed delivery schedules but shall not be responsible for delays caused by circumstances beyond its reasonable control.

8. Technical Information and Downloads

The Website provides access to catalogues, technical datasheets, company information, certifications and other downloadable resources.

These materials are provided for general information and specification purposes.

Users should ensure that the correct and latest technical documentation is used for their particular project.

Technical documents should not be altered, misrepresented or used in a manner that implies certification or approval beyond their actual scope.

BINBAY reserves the right to update or withdraw downloadable materials without prior notice.

9. Professional and Project Responsibility

Information provided through the Website does not replace professional engineering, architectural, structural, fire-safety, drainage or other specialist advice.

Customers, consultants, contractors and other project participants are responsible for ensuring that selected products are suitable for their particular application and comply with applicable project specifications, building regulations, standards and authority requirements.

Where a product is specified for a particular load class, application or installation condition, the relevant technical documentation and approved project specification should be consulted.

10. Intellectual Property

Unless otherwise stated, all content on the Website is owned by or licensed to BINBAY.

This includes:

• Company name and branding;
• Logos;
• Product images;
• Photographs;
• Product descriptions;
• Text;
• Graphics;
• Technical materials;
• Catalogue content;
• Website design;
• Videos;
• Downloads; and
• Other website materials.

You may access and use Website content for legitimate informational and business purposes.

You may not, without prior written permission:

• Reproduce substantial portions of the Website;
• Copy or republish content commercially;
• Modify or distribute BINBAY’s proprietary materials;
• Remove copyright, trademark or other proprietary notices;
• Present BINBAY’s content as your own; or
• Use BINBAY branding in a way that suggests an unauthorised relationship or endorsement.

11. Permitted Website Use

You agree to use the Website only for lawful purposes.

You must not:

• Attempt to gain unauthorised access to the Website or its systems;
• Introduce malicious software or harmful code;
• Interfere with the operation or security of the Website;
• Scrape or systematically extract Website content for unauthorised commercial purposes;
• Submit false, misleading or fraudulent information;
• Use the Website to infringe the rights of others; or
• Use the Website in violation of applicable laws or regulations.

12. Accuracy of Information Provided by Users

If you submit information to BINBAY, including through enquiry, quotation, catalogue-download or contact forms, you agree that the information provided is accurate and that you have the right to provide it.

You are responsible for ensuring that drawings, specifications, measurements and other project information supplied to BINBAY are accurate and complete.

BINBAY may rely on information supplied by customers when preparing quotations, drawings or production requirements.

13. Third-Party Links

The Website may contain links to third-party websites, services or resources.

Such links are provided for convenience only.

BINBAY does not necessarily endorse and is not responsible for the content, availability, security or practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

14. Website Availability

BINBAY aims to keep the Website available and functioning properly but does not guarantee that the Website will always be available, uninterrupted, secure or error-free.

The Website may occasionally be unavailable because of maintenance, upgrades, technical problems, hosting issues or circumstances beyond BINBAY’s reasonable control.

15. Disclaimer

To the extent permitted by applicable law, Website information is provided for general informational purposes.

BINBAY does not warrant that every item of information on the Website will always be complete, current or free from errors.

Product suitability depends on the particular application, environment, specifications and installation conditions.

Specific product performance and contractual obligations shall be governed by the applicable quotation, approved technical documentation, purchase order, warranty terms and/or other written agreement between BINBAY and the customer.

16. Limitation of Liability

To the extent permitted by applicable law, BINBAY shall not be liable for losses arising solely from reliance on general information published on the Website where such information was not intended to form part of a specific contractual agreement.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable UAE law.

For purchased products or services, any applicable liability, warranty or remedy shall be governed by the relevant contractual documents and applicable law.

17. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold BINBAY, its officers, employees and representatives harmless from claims, losses, damages, liabilities and reasonable expenses arising from:

• Your misuse of the Website;
• Your violation of these Terms;
• Your submission of inaccurate or unauthorised information; or
• Your infringement of the rights of another party.

This provision does not apply to the extent that the relevant loss results from BINBAY’s own liability that cannot lawfully be excluded.

18. Privacy

Your use of the Website may involve the collection and processing of personal information.

Please refer to BINBAY’s Privacy Policy for information about how personal information is collected, used, stored and protected.

19. Changes to These Terms

BINBAY may update these Terms from time to time.

Changes will become effective when the revised Terms are published on the Website, unless otherwise stated.

Your continued use of the Website after changes are published constitutes acceptance of the revised Terms.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.

Any dispute relating to the Website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in the United Arab Emirates, unless a different jurisdiction or dispute-resolution mechanism is expressly agreed in a separate written contract between BINBAY and the relevant customer.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

The remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms govern your general use of the Website.

They do not replace or override specific written contractual terms contained in quotations, purchase orders, sales agreements, warranties, approved drawings or other agreements entered into between BINBAY and its customers.

Where a specific written agreement applies to a transaction, that agreement shall govern the relevant transaction.

23. Contact Us

If you have questions regarding these Terms and Conditions, please contact:

Bin Bay Metal Industries (S.P.S-L.L.C)
P.O. Box 22204
Jurf 3, Al Bahya
Ajman, United Arab Emirates

Email: info@binbayuae.com
Phone: +971 50 20 24 119