Privacy Policy

Privacy Policy

Last Updated: 20 August 2026

Bin Bay Metal Industries (S.P.S-L.L.C) (“Bin Bay”, “BINBAY”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, binbayuae.com, including any associated webpages, forms, downloadable resources and online services (collectively, the “Website”).

This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our Website.

By using the Website or voluntarily submitting your personal information through our forms, you acknowledge the practices described in this Privacy Policy.

1. About BINBAY

Bin Bay Metal Industries (S.P.S-L.L.C) is a UAE-based manufacturer and supplier of stainless-steel products, drainage systems, access covers and custom-fabricated stainless-steel solutions for commercial, industrial and other applications across the UAE and GCC.

Registered/Business Address:
P.O. Box 22204
Jurf 3, Al Bahya
Ajman, United Arab Emirates

Email: info@binbayuae.com
Phone: +971 50 20 24 119

2. Information We Collect

Depending on how you interact with our Website, we may collect the following information:

Information you provide directly

When you request a quotation, contact us, download our catalogue or technical resources, or otherwise communicate with us, we may collect:

• Full name
• Company name
• Work or business email address
• Telephone/mobile number
• Information contained in your enquiry or message
• Product requirements, specifications, drawings or project information you voluntarily provide
• Any other information you choose to submit

The Website currently includes a catalogue-download form requesting your name, company, work email and phone number.

Automatically collected information

When you visit the Website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• General website usage information
• Cookie and similar technology information

This information may be used to maintain website security, understand website usage and improve our Website and services.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

• Respond to enquiries and requests for quotations
• Provide information about our products and services
• Process requests for catalogues, technical datasheets and other downloads
• Communicate with you regarding your enquiry or project
• Understand your product or project requirements
• Provide customer and technical support
• Improve our Website, products and services
• Maintain website security and prevent misuse
• Analyse Website traffic and performance
• Maintain business records
• Comply with applicable legal and regulatory requirements
• Protect our legal rights and interests

Where you have specifically consented to receive product information or marketing communications, we may use your contact information for those communications in accordance with applicable law.

4. Consent and Legal Basis

We process personal information only where there is a lawful basis for doing so, including where:

• You have provided consent;
• Processing is necessary to respond to your request or provide a service you have requested;
• Processing is necessary to comply with a legal or regulatory obligation;
• Processing is necessary for legitimate business purposes, where permitted by applicable law; or
• Processing is otherwise permitted under applicable UAE law.

The UAE Personal Data Protection Law establishes requirements concerning the processing and protection of personal data and provides individuals with rights relating to their personal information.

5. Catalogue and Technical Download Information

When you submit information through a catalogue or technical-resource download form, we may use the information you provide to:

• Deliver the requested resource;
• Respond to related enquiries;
• Understand the requirements of prospective customers;
• Provide relevant product information where you have consented to receive it; and
• Maintain records of requests and communications.

The Website currently states that users submitting the catalogue form consent to their email and phone number being stored for the purposes of the download and may also consent to receiving product information.

You may withdraw consent to optional marketing communications at any time.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

These technologies may be used for purposes including:

• Essential website functionality;
• Remembering consent and cookie preferences;
• Website analytics;
• Understanding visitor behaviour;
• Improving Website performance; and
• Where applicable and permitted, advertising or campaign measurement.

The Website’s cookie-management interface currently distinguishes between necessary, functional, analytical, advertisement and unclassified cookies.

You can manage available cookie preferences through the cookie-consent interface provided on the Website.

Disabling certain cookies may affect the functionality or performance of some parts of the Website.

7. Sharing of Personal Information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

• Employees and authorised representatives of BINBAY;
• Service providers who assist with website hosting, maintenance, analytics, communications, forms, email delivery, security or other business functions;
• Professional advisers, auditors or consultants;
• Government authorities or regulatory bodies where required by law;
• Legal or law-enforcement authorities where legally required; and
• Other parties where you have given appropriate consent or where disclosure is otherwise permitted by applicable law.

Where third-party service providers process personal information on our behalf, we expect them to maintain appropriate confidentiality and security measures.

8. International or Cross-Border Data Transfers

Some service providers used by the Website or BINBAY may process information from locations outside the UAE.

Where personal information is transferred or made accessible outside the UAE, BINBAY will take reasonable steps to ensure that such processing and transfer are carried out in accordance with applicable UAE data-protection requirements.

The UAE Personal Data Protection Law includes requirements concerning the transfer and sharing of personal data across borders.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing requested services or resources, maintaining business records, resolving disputes and meeting legal, regulatory or accounting requirements.

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.

10. Data Security

BINBAY takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or through the Website.

11. Your Privacy Rights

Subject to applicable law and any relevant legal limitations, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request restriction or cessation of certain processing;
• Withdraw consent where processing is based on consent;
• Request deletion of personal information where legally applicable;
• Object to certain forms of processing where permitted by law; and
• Request information regarding how your personal information is processed.

The UAE Government confirms that the Personal Data Protection Law provides individuals with rights including requesting correction of inaccurate personal data and restricting or stopping processing in applicable circumstances.

Requests may be submitted using the contact details provided below.

12. Marketing Communications

Where you have provided the necessary consent, BINBAY may send you product information, company updates, technical information or other relevant business communications.

You may unsubscribe from optional marketing communications at any time by contacting us or using an unsubscribe mechanism included in the communication, where available.

Unsubscribing from marketing communications will not necessarily stop transactional or service-related communications, such as responses to an enquiry or information required to fulfil a request.

13. Third-Party Websites

The Website may contain links to third-party websites, services, social-media platforms or other external resources.

BINBAY is not responsible for the privacy practices, security, content or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

14. Children’s Privacy

The Website is intended primarily for businesses, professionals, project owners, contractors, consultants, suppliers and other users interested in BINBAY’s products and services.

We do not knowingly seek to collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action where required by applicable law.

15. Changes to This Privacy Policy

BINBAY may update this Privacy Policy from time to time to reflect changes in our Website, services, business practices or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns regarding the handling of your personal information, please contact:

Bin Bay Metal Industries (S.P.S-L.L.C)
P.O. Box 22204
Jurf 3, Al Bahya
Ajman, United Arab Emirates

Email: info@binbayuae.com
Phone: +971 50 20 24 119

17. Applicable Law

This Privacy Policy shall be interpreted in accordance with the applicable laws and regulations of the United Arab Emirates.

Where applicable, mandatory data-protection rights under UAE law will prevail over any inconsistent provision of this Privacy Policy.